Contact
Start with the problem, not the product
Tell us what you are running and what is not working. The most useful first conversations we have are the ones where nobody has decided on a platform yet.
Or reach us directly
- General enquiries
- hello@softopen.co.uk
- Phone
- +44 161 496 0118Manchester, 09:00–17:30 Mon–Fri
- Existing clients
- support@softopen.co.ukPlease raise incidents through the support desk so they hit the SLA clock.
Offices
ManchesterHead office2nd Floor, Ducie House, 37 Ducie Street, Manchester M1 2JWLondonClient delivery14 Bonhill Street, London EC2A 4BXEdinburghManaged services1 Lochrin Square, 92–98 Fountainbridge, Edinburgh EH3 9QA
What happens next
Four steps, and you can stop after any of them
We reply within one working day
From someone in the relevant practice, not a shared inbox. If we are the wrong people for what you need, that is what the reply will say.
A scoping conversation, about an hour
What you run now, what is not working, what the deadline is. No slides. We will tell you which of our platforms could fit, and whether none of them do.
A written summary, with a range
Roughly what the work involves and what it would cost, with the specific things that would move the number. Yours to take elsewhere.
If it looks right, discovery
A fixed-price piece of work producing the fit assessment. That is the first thing you would actually pay us for.